Terms of Service
These are the Terms of Use for the global good platform ‘Logistics Marketplace’, offered by Logixity. These Terms of Use describe Our intentions and best practices for the use of our website, platform, products, or services. If you do not agree to these terms, please refrain from using our platform.
1. Definitions
1.1 In these Terms of Use, We use the following terms with initial capitalization:
We (& Us/Our). We are Logixity B.V., located in in The Netherlands at the Dr. H. Th. s’Jacoblaan 79 (3571 BL) in Utrecht and registered with the Dutch Chamber of Commerce under nr. 96342501.
You (& Your). You are the person representing your business, company, organization or other institution using our Platform for enhancing your possible collaboration between companies outsourcing their logistics and supply chain, logistics, and technology service providers making it more data-driven and transparent.
Service(s). Means services via Our Platform (to be) provided to You, including the enablement of information, contacts, and possibilities within the logistic sector, whether you’re a buyer, provider or hybrid party.
Platform. Means the Logixity Platform under the name Logistics Marketplace, which aims to enable its users to exchange knowledge, contacts, possible collaborations and experience in the field of logistics, which Platform is currently provided as a PaaS solution for connecting leaders around the world and developing their leadership skills.
Account. Your necessary and unique registration with the Platform that enables You to use the Services.
Terms of Use. These Terms of Use that may be amended from time to time.
2. Terms of Use and other agreements
2.1 Before You gain access to the Logixity Platform - a cloud-based software environment designed to facilitate efficient, data-driven, and transparent collaboration between organizations outsourcing supply chain, logistics and technology services and processes, service providers, as well as hybrid organizations exhibiting characteristics of both - You must agree to these Terms of Use. These Terms govern Your use of the Platform, all current and future Services offered by Logixity, any agreements, quotations, and assignments You accept through or in connection with the Platform. Ensuring use of the Platform in accordance with these Terms helps us maintain a secure, trustworthy, and professional environment for all users. Any deviations from these Terms will only apply if explicitly agreed upon in writing by Logixity.
2.2 Prior to receiving access to the Platform or entering into any agreement with Logixity, these Terms of Use will be provided to You. The latest version of the Terms of Use is always accessible via the Platform.
2.3 In the event of any conflict between these Terms of Use and any other agreement entered into between You and Logixity, the provisions of the separate agreement shall prevail, unless otherwise explicitly stated.
2.4 Logixity commits to executing all agreements with due care and in accordance with the best of its knowledge and ability, aiming to provide reliable and continuous service.
3. Use of the Platform
3.1 The Logixity Platform is designed to enable organizations, including Buyers seeking to outsource and manage logistics services and processes, Providers offering and coordinating logistics services, and hybrid entities, to collaborate efficiently, transparently, and in a data-driven manner. The Platform facilitates the exchange of, but not limited to, business profiles, tendering opportunities, and logistics expertise, empowering Users to find suitable partners and optimize logistics operations. We encourage You to use the Platform in a professional manner that aligns with Logixity’s purpose of improving logistics collaboration and operational transparency.
3.2 The Platform is made available free of charge until 31 December 2026. After this period, the Provider reserves the right to either discontinue the Client’s access to the Platform or to offer continued use subject to monthly fees. If the Client chooses to proceed, the Order Confirmation will specify the applicable fees and the duration of continued access.
3.3 When creating an Account on the Platform, You are required to provide accurate and complete information about Your organization and Users. Providing false or incomplete information may result in immediate suspension or termination of Your Account and access to the Platform and its Services.
3.4 By creating an Account, You confirm that You have read, understood, and agreed to be bound by these Terms of Use, as well as any other policies communicated via the Platform, including the Privacy Policy.
3.5 You are responsible for maintaining the confidentiality of Your login credentials and for all activities carried out under Your Account. Keep Your password secure and do not share it with unauthorized third parties.
3.6 You agree to notify Logixity immediately if You suspect or become aware of any unauthorized use of Your Account or any security breach. Prompt notification allows Us to take appropriate measures to protect Your data and access.
3.7 You must not use a username or business name that infringes on the rights of others, is misleading, offensive, vulgar, or otherwise inappropriate. This includes using names or trademarks that belong to third parties without proper authorization.
3.8 Logixity aims to provide a secure and efficient platform where organizations can collaborate transparently and professionally in the logistics sector. Abuse, misuse, or any form of prohibited use of the Platform will not be tolerated.
3.9 You are permitted to use the Platform solely for its intended purpose: facilitating supply chain, logistics and technology collaboration and related Services. Commercial use beyond the scope of the Platform’s intended functionalities is prohibited unless explicitly authorized in writing by Logixity.
3.10 If You violate these Terms of Use, act contrary to business purposes of why this Platform was created, or if Logixity suspects fraud, unlawful use, or any other misuse of the Platform, Logixity reserves the right, at its sole discretion, to temporarily or permanently deactivate Your Account and terminate any agreements related to Your use of the Platform with immediate effect.
4. Prices, Rates and Payment
4.1 The Platform is made available free of charge until 31 December 2026 to eligible organizations in relevant industries based and/or active in Low-and Middle Income Countries (LMICs), as part of a publicly funded initiative. By registering for or using the Platform, the Client agrees to be bound by these terms. The Provider reserves the right to (i) extend this deadline, allowing continued free access, (ii) discontinue access to the Platform after this date, and/or (iii) offer continued access under payment of fees.
5. Delivery
5.1 All deadlines mentioned by Us for the delivery of Services are indicative. While We always strive to adhere to them, they are never considered as strict deadlines. In the event of exceeding a communicated deadline, We will inform You as soon as possible. Under no circumstances are We obligated to compensate for any damages You may incur in this regard.
5.2 We take on a best-efforts obligation, as described in clause 2.4, to provide You with A Platform ready to help You obtain (valuable) information, contacts and possibilities. We cannot, however, guarantee any specific result. Logixity does not have any obligation to obtain a certain result.
5.3 As We want Our Platform to be accessible as much as possible, but we do need time to keep developing the Platform. We shall strive to have a 99% annual availability for You, outside of scheduled downtime, service moments, nightly hours, force majeure or other unforeseen circumstances. We strive to timely inform you about any scheduled downtime or maintenance. We cannot guarantee this however, due to the nature of the Platform and Our Services.
6. Complaints
6.1 If You have any complaints regarding the Platform or Our Services, please submit Your complaint to Us on support@logixity.io in writing within 2 months after You have discovered the issue. Your complaint should include a detailed description of the problem to enable Us to respond effectively and improve the Platform.
7. Termination and Duration
7.1 Access to the Logixity Platform is initially provided free of charge upon the creation of Your Account. Your Account remains active as long as You continue to use the Platform. If You do not use Your Account for an extended period, Logixity reserves the right to deactivate Your Account after providing You with a prior warning. In such cases, Logixity does not owe You any compensation. You may at any time terminate your Account, after which you will lose access to the Platform.
8. Information
8.1 We aim to develop Our Platform in a way that promotes good practices regarding information provision. However, We explicitly do not guarantee that the statements and information on the Platform are complete and/or correct. The information on the Platform is intended as general information and does not constitute advice unless expressly stated otherwise. Logixity cannot guarantee the correctness or completeness of such content, in part because it relies on information provided by third parties which it is not in a position to verify. We strive to keep the Platform up to date, but We make no commitment that the Platform is complete, accurate, reliable, accessible, or suitable for any purpose. If You Use the information on the Platform, You do so entirely at Your own discretion and at Your own risk.
9. Intellectual property
9.1 As We work hard to make Our Platform the best it can be, and to offer You the most influential content, all intellectual property rights exclusively vest in and will remain vested in Logixity (or third parties).
9.2 The intellectual property rights arising in connection with the agreement and/or Your use of the Platform are and remain Our intellectual property unless otherwise agreed in writing. If a separate instrument or (legal) act is required for the acquisition of intellectual property rights by Us, including copyrights, You hereby transfer all such intellectual property rights to Logixity. We are and remain the sole owner of all rights regarding information, methods, formulas, techniques, processes, systems, and programs developed by or for Us and made available to You.
9.3 All documents and Services provided by Us, such as advice, courses, content, agreements, designs, etc., are solely intended for You and may not be reproduced, modified, disclosed, or made known to third parties without Our prior written consent, especially not with any commercial intentions. It is prohibited to infringe the rights of third parties using the Services.
9.4 All names, trademarks, logos, and titles used on the Platform are trademarks or trade names of Logixity or third parties. Their use or reproduction is strictly prohibited, as it may infringe on the intellectual property rights of Logixity or third parties. You hereby acknowledge that all names used by Logixity, including but not limited to “Logistics Marketplace”, “Logixity”, and any other identical or similar names, are the exclusive property of Logixity. You shall refrain from any use, misuse, or attempted registration of any such name, or any trademark, trade name, domain name, or other designation that is identical or confusingly similar.
10. Privacy
10.1 Your privacy is important to Us. We strive to process the personal data in Our possession in accordance with the General Data Protection Regulation (EU) 2016/679. More information on how We handle personal data is included in Our privacy policy as displayed on Our website.
11. Confidentiality
11.1 All information and data that You acquire from or in connection with the use of the Platform or the performance of Services, must be handled carefully and will be treated strictly confidential. Unless expressly agreed otherwise, all information provided in or because of Our agreement and on the Platform, qualifies as confidential information. Confidential information shall not be disclosed to anyone.
11.2 You may use the information and data provided by Us for the sole purpose of participating on the Platform and to use the Services. As long as Your usage of this information is non-commercial and therefore in line with these Terms of Use, we invite You to spread the word.
12. Modification of these Terms
12.1 Sometimes it’s necessary, so We reserve the right to unilaterally amend, add or remove any provision of these Terms of Use at all times. We will give timely notice of any changes to these Terms of Use.
13. Applicable Law
13.1 If possible and to the extent that it does not contradict Your legal rights, Dutch law exclusively applies to all Our agreements, assignments, and activities and disputes are submitted to the competent judge of the District Court of Midden-Nederland in Utrecht.